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FAQ

Precision Drone Services for Mapping, Inspections, Thermal Imaging, and High Accuracy Aerial Data.

  • Drone Services
  • Operations & Support
  • Pricing & Licensing
  • What drone services do you offer?
    We provide aerial photography and videography, mapping & surveying, inspection services, FPV footage, and custom drone solutions.
    How do I book a drone service?
    You can contact us directly or request a quote online. Our team will review your project requirements and schedule the operation.
    Do you handle commercial drone projects?
    Yes, we specialize in commercial drone operations for real estate, construction, agriculture, events, and industrial inspections.
    What is included in a drone service package?
    Our packages typically include licensed pilot operation, flight planning, aerial capture, post-processing, and final deliverables.
    How long does a drone operation take?
    Most drone flights take between 30–120 minutes depending on project size, location, and weather conditions.
    Can you fly in urban or restricted areas?
    Yes, subject to regulations and permits. We assist with airspace authorization and compliance when required.
    What drone equipment do you use?
    We use professional-grade drones with high-resolution cameras, FPV systems, and specialized sensors for mapping and inspection.
    Do you provide edited photos and videos?
    Yes, all services include professional editing, color grading, and optimized output formats.
    Are weather conditions a concern?
    Yes, safety is our priority. Flights may be rescheduled due to rain, strong winds, or poor visibility.
    Is my project insured?
    Yes, our drone operations are covered by liability insurance for added safety and peace of mind.
  • How do you ensure flight safety?
    We follow strict safety protocols including pre-flight checks, risk assessments, and compliant flight procedures.
    Do you provide real-time monitoring?
    Yes, clients can monitor live feeds during certain operations when applicable.
    What if the flight cannot be completed?
    If a mission is interrupted, we reschedule or complete the remaining work at no additional cost when possible.
    Can I request specific shots or angles?
    Absolutely. We encourage shot lists, references, and creative direction before the flight.
    Do you offer ongoing project support?
    Yes, we support long-term and recurring drone projects with dedicated pilots and equipment.
    Can drone data be shared securely?
    Yes, we deliver files via secure cloud storage with controlled access.
    Do you provide emergency drone services?
    Depending on availability, we offer rapid-response drone services for inspections and assessments.
    Are your pilots certified?
    Yes, all pilots are licensed, trained, and compliant with aviation authority regulations.
    Can clients be on-site during flights?
    Yes, clients may observe operations as long as safety guidelines are followed.
    How do I contact support?
    Our support team is available via phone, email, or chat for any operational inquiries.
  • How is drone service pricing calculated?
    Pricing depends on location, flight duration, complexity, deliverables, and required permits.
    Do you provide official invoices?
    Yes, all projects include a detailed invoice for services rendered.
    Are permits and licenses included?
    We handle permit applications and airspace approvals when required by local authorities.
    Can I request a custom quote?
    Absolutely. Every drone project can be customized to your specific needs.
    Do you offer packages for businesses?
    Yes, we offer flexible packages and retainer plans for business and enterprise clients.
    Are there additional fees?
    Any additional costs such as permits or extended editing are communicated transparently upfront.
    Can I pay in installments?
    Payment terms can be arranged for larger or long-term projects.
    Who owns the final footage?
    Upon full payment, clients receive full usage rights unless otherwise agreed.
    Do you sign NDAs?
    Yes, we are happy to sign NDAs for confidential projects.
    Is everything compliant with regulations?
    Yes, all operations comply with aviation laws and local drone regulations.
PT. Sarana Survei Nusantara

Our Services

Contact Us

Monday - Saturday 08.00 - 18.00
Ruko Graha Pabelan Blok A, Sukoharjo, Jawa Tengah
saranasurveinusantara [at] gmail.com

About Us

Capture your site, event, or project with professional drone services designed to deliver stunning aerial visuals and real-time insights. Our certified pilots provide customized aerial solutions, from filming to mapping and live monitoring, ensuring every detail is captured with precision.